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Retech Exchange LLC
Repair Flow
Active Orders
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Vendor Balances
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Receive Log
Vendors
Repair shops & technicians
← Back to Vendors
Orders
All repair batches sent out
← Back to Orders
AI Import Returns
Upload repair invoice from any tech — Tony, 315, or standard format
1Upload File
2AI Reads It
3Review Matches
4Test & Grade
5Push Updates
File Naming Convention
Name your file like:
TechName_MM-DD-YYYY

Examples:
BrightInc_02-13-2026.xlsx
315shop_02-14-2026.png
RT3_02-10-2026.jpg

This tells the system which vendor and which return date it is.
Or manually select vendor & date
📂
Drop screenshot or Excel here — or click to browse
AI reads the file and extracts IMEIs automatically
📸 PNG 📸 JPG 📊 XLSX 📊 XLS 📄 CSV
Testing Queue
Grade each repaired device — pass or fail
RMAs
Faulty repairs returned to vendor
Analytics
RMA insights & vendor performance
🔴 Top RMA Categories
💸 Cost by Category
🏭 Vendor Failure Rate
📅 Monthly RMA Trend
📱 Device Model Failures
📋 Full RMA Log
🏆 Vendor Scorecard
Inventory
All devices across all orders
📥 Lost & Found
IMEIs from vendor invoices that didn't match any open order — stored safely for reference
📄 Invoices
All repair invoices received from vendors — delete to reset repair data without touching devices
📋 Activity Log
Every action taken by every user
⚙ Settings
App configuration and integrations
👤 Account
Anthropic API Key
Required for AI import with unknown vendor formats. Get your key at console.anthropic.com
🔗 Retech Inventory API
Connect your Retech inventory for live sync.
📦 RMA Storage Locations
Physical bins or shelves where you store RMA units while waiting to ship.
Supported Import Formats
✅ Tony / Repair Hub — auto-detected
✅ 315 multi-row format — auto-detected
✅ Standard repair table — auto-detected
🔗 Retech Inventory sync — pull & push via API
← Back to Invoices
➕ Create Mini-Order for Extra Devices
Use this when you accidentally sent extra devices with an order and the vendor will charge you for repairing them. Creates a separate order tracking those devices under the same vendor.
⚠ These devices will be flagged as Reverse Charge — meaning the vendor bills YOU for the repair cost.
🔗 Pull from Retech Inventory
🔗
Not connected
Add your Retech Inventory URL and API key in ⚙ Settings first
🔗 Pick Devices from Retech Inventory Inventory
IMEIModelColorGradeBuy $Status
Loading from Retech Inventory...
0 selected
➕ Add Custom Device
Add a single device that doesn't exist in any system. IMEI and cost are required — everything else is optional.
Invoice Detail
↩ Undo Recent Actions
Last 10 actions — click any to reverse it. Actions are reversed one at a time.
👥 User Management
Manage who can access Retech Repair Tracker
Add User
🔍 Duplicate IMEI Checker
⚠ Device Failed — Choose Action
🔄 Reassign to Different Tech
A new order will be created for the new tech. Full repair history is preserved.
Add Vendor
New Order
Devices
Log Payment
↩ New RMA
Step 1 — Scan or Paste IMEIs
— or pick from device list —
Select vendor first
📦 Ship RMA
📋 Add Previous RMAs
Paste IMEIs of devices already sent to a vendor that should be RMA (not charged). Their status will flip to RMA so when the repair invoice comes back, they'll be flagged as "should not be charged."
📱 Add Custom RMA Device
This IMEI wasn't found in any order. You can add it as a custom RMA device — the vendor was already charged for this repair.
Add Missing Device to Order
This IMEI was in the repair tech's sheet but not found in any open order. You can add it to an existing order now.
📱 Receive Devices
Scan IMEIs as you unbox devices
SCAN IMEI
— or paste a list —
✅ 0 matched ⚠️ 0 unknown 🔴 0 missing
Waiting for first scan…
EXPECTED DEVICES
No invoiced devices pending
Device Detail
Add Note / Photo