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Retech Exchange LLC
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RMA
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RMA In ⚠
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Active Orders
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Vendor Balances
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📋 Receive Log
Vendors
Repair shops & technicians
← Back to Vendors
Orders
All repair batches sent out
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AI Import Returns
Upload repair invoice from any tech — Tony, 315, or standard format
1Upload File
2AI Reads It
3Review Matches
4Test & Grade
5Push Updates
File Naming Convention
Name your file like:
TechName_MM-DD-YYYY

Examples:
BrightInc_02-13-2026.xlsx
315shop_02-14-2026.png
RT3_02-10-2026.jpg

This tells the system which vendor and which return date it is.
Or manually select vendor & date
📂
Drop screenshot or Excel here — or click to browse
AI reads the file and extracts IMEIs automatically
📸 PNG 📸 JPG 📊 XLSX 📊 XLS 📄 CSV
Testing Queue
Grade each repaired device — pass or fail
RMAs
Faulty repairs returned to vendor
Analytics
RMA insights & vendor performance
🔴 Top RMA Categories
💸 Cost by Category
🏭 Vendor Failure Rate
📅 Monthly RMA Trend
📱 Device Model Failures
📋 Full RMA Log
🏆 Vendor Scorecard
Inventory
All devices across all orders
📥 Lost & Found
IMEIs from vendor invoices that didn't match any open order — stored safely for reference
📄 Invoices
All repair invoices received from vendors — delete to reset repair data without touching devices
📋 Activity Log
Every action taken by every user
⚙ Settings
App configuration and integrations
👤 Account
Anthropic API Key
Required for AI import with unknown vendor formats. Get your key at console.anthropic.com
🔗 Replit Inventory API
Connect your Replit inventory app for live sync.
Supported Import Formats
✅ Tony / Repair Hub — auto-detected
✅ 315 multi-row format — auto-detected
✅ Standard repair table — auto-detected
🔗 Replit live sync — pull & push via API
➕ Create Mini-Order for Extra Devices
Use this when you accidentally sent extra devices with an order and the vendor will charge you for repairing them. Creates a separate order tracking those devices under the same vendor.
⚠ These devices will be flagged as Reverse Charge — meaning the vendor bills YOU for the repair cost.
⚙ Settings
Anthropic API Key
Required for AI import with unknown vendor formats. Tony's format works without it. Get your key at console.anthropic.com
🔗 Replit Inventory API
Connect your Replit inventory app to pull devices and push grades/costs back automatically.
Supported Import Formats
✅ Tony / Repair Hub format — auto-detected, no API key needed
✅ 315 multi-row format — auto-detected, no API key needed
✅ Standard repair table — auto-detected, no API key needed
🔗 Replit live sync — pull & push via API
🔗 Pull Inventory from Replit
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Not connected
Add your Replit URL and API key in ⚙ Settings first
🔗 Pick Devices from Replit Inventory
IMEIModelColorGradeBuy $Status
Loading from Replit...
0 selected
➕ Add Custom Device
Add a single device that doesn't exist in any system. IMEI and cost are required — everything else is optional.
Invoice Detail
↩ Undo Recent Actions
Last 10 actions — click any to reverse it. Actions are reversed one at a time.
👥 User Management
Manage who can access Retech Repair Tracker
Add User
Add Vendor
New Order
Devices
Log Payment
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🔴 New RMA
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Select vendor first
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Add Missing Device to Order
This IMEI was in the repair tech's sheet but not found in any open order. You can add it to an existing order now.
📱 Receive Devices
Scan IMEIs as you unbox devices
SCAN IMEI
✅ 0 matched ⚠️ 0 unknown 🔴 0 missing
Waiting for first scan…
EXPECTED DEVICES
No invoiced devices pending
Device Detail
Add Note / Photo